Visual Proof of Order Fulfillment
for High-Volume Operations
Cut refunds, defend SLAs, and prove every packout. Give your CX, QA, and Ops teams instant clarity at scale without manual audits or second-guessing what left the pack station.
Trusted by leading 3PLs and high-volume D2C brands.
When should fulfillment teams invest in visual proof?
If you are experiencing any of these operational pain points, security cameras won't save you. You need order-linked packing video.
Customer Experience (CX)
- • A sudden surge in "missing item" tickets handled by support teams.
- • Refund approvals have become the norm because you lack packing evidence.
- • Customer dispute resolutions are delayed by endless back-and-forth.
Operations & QA
- • Repeat picking errors on identical SKUs or during specific warehouse shifts.
- • Rework and relabeling time is aggressively reducing your fulfillment margins.
- • Manual Quality Assurance (QA) checks can no longer scale to match your order volume.
Finance & Legal
- • Chargebacks and payment disputes are spiking with no verifiable audit trail.
- • Client brands are demanding strict SLA proof or threatening financial penalties.
- • High-value shipment escalations lack the defensible video evidence required to win claims.
Does EZPacks fit your fulfillment workflow?
Perfect Fit For:
- 3PLs fulfilling for DTC brands on Shopify or WooCommerce.
- High-volume warehouses shipping >500 orders per day across shifts.
- Operations bleeding margin to mispacks or fraudulent refund claims.
- Support agents spending too much time investigating customer disputes.
Not A Fit For:
- Low-volume shipping operations with minimal pack variation.
- Companies that do not manage CX disputes or refund escalations.
- Warehouses that already capture indexed video tied to every SKU packed.
- Providers where proof of fulfillment isn’t explicitly part of the client SLA.
How EZPacks Works
A seamless workflow that captures undeniable visual evidence without slowing down your packers.
Order Scan
Packer scans the barcode to trigger the system.
Recording
HD camera automatically records the packing process.
Pack Completion
The box is sealed, ending the session.
Indexed Evidence
The video is instantly linked to the Order ID.
Retrieval / Share
Search the order later to resolve disputes.
Solve Expensive Fulfillment Problems
Use packing video proof to defend your business against claims and fraud.
Missing Item Claims
Instantly retrieve video proof to reject fraudulent missing item disputes and defend your inventory.
Learn moreReturn Fraud Defense
Fight empty-box returns with high-definition visual evidence of the exact item condition that was shipped.
Learn moreChargeback Evidence
Assemble compelling chargeback evidence in seconds by combining video proof with your delivery confirmation.
Learn morePacking Video Software
Explore the core packing video software built specifically for high-volume modern warehouses.
Learn moreHow visual proof transforms your operation
Catch repeat errors before they hit CX, and stop "he said, she said" arguments instantly.
EZPacks vs Generic CCTV
Why security cameras are not enough for modern order verification.
| Feature | Generic CCTV | EZPacks |
|---|---|---|
| Search & Retrieval | Manual timeline scrubbing | Instant search by Order ID |
| Camera Angle | Distant, obstructed ceilings | Overhead HD, close-up details |
| Recording Trigger | 24/7 continuous recording | Triggered automatically by barcode scan |
| Sharing Evidence | Exporting large, raw video clips | Shareable direct links to specific orders |
Built for Your Industry
See how EZPacks adapts to your specific fulfillment model.
Start Verifying Every Pack
Stop guessing and start proving. Get the ultimate warehouse video verification system today.
View Pricing & Plans