Packing Verification for Consumer Goods (CPG)

Verify B2B and retail shipments. Prove you shipped the right case packs.

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The Cost of Blind Fulfillment

When shipping wholesale to major retailers, shortages or mixed-SKU errors result in massive chargebacks and vendor penalties. Proving you shipped the exact cases ordered is difficult without video.

When should you invest in packing verification for consumer goods (cpg)?

If you are experiencing these operational pain points, manual QA is no longer enough.

Customer Experience (CX)

  • • Surge in "missing item" tickets eating up support time.
  • • Auto-approving refunds to avoid bad reviews due to lack of proof.
  • • Negative brand perception from incorrect shipments.

Operations & QA

  • • Inability to identify the root cause of picking errors.
  • • Wasting hours scrubbing un-indexed ceiling CCTV footage.
  • • Manual spot-checks failing to catch high-volume anomalies.

Finance & Legal

  • • Losing chargebacks with Stripe/PayPal due to lack of visual proof.
  • • Client brands threatening to penalize you for missed SLAs.
  • • High replacement costs for falsely claimed missing inventory.

How packing verification for consumer goods (cpg) transforms your operation

Before EZPacks

Unresolved Claims

You have no way to prove the item was packed correctly. You issue a refund to avoid a bad review.

With EZPacks

Undeniable Proof

Record the palletization or case-packing process. Capture visual proof of the cases being loaded and wrapped. You send the HD video link to the customer and close the dispute.

Is this the right fit for your workflow?

Perfect Fit For:

  • High-volume fulfillment centers shipping hundreds of orders daily.
  • Teams seeking to reduce return fraud and chargebacks.
  • Brands requiring strict visual SLA compliance.

Not A Fit For:

  • Low-volume shipping operations (under 50 orders/day).
  • Operations where you do not handle CX or refund disputes.

How the Workflow Operates

Seamless integration into your existing warehouse flow.

1

Record cases being placed in the master carton

2

Record the application of the shipping label

3

Export video for vendor dispute portals

4

Overturn costly retailer penalties

The Business Outcome

Fight retailer chargebacks. When a big-box store claims a case was missing from the pallet, provide the video link showing it was loaded and wrapped perfectly.

Frequently Asked Questions

Q: Can this record a whole pallet?

A: Yes, by adjusting the camera height or using a wider angle lens, EZPacks can record pallet-building stations.

Q: Does this integrate with our ERP?

A: EZPacks works alongside any ERP or WMS by triggering via the same barcode scans your team already does.

Q: How long does it take to set up EZPacks?

A: Deployment is rapid. A standard pack station can be equipped and recording within 15 minutes. Our software is designed to be plug-and-play with your existing USB barcode scanners.

Q: Does it integrate with our existing WMS/ERP?

A: Yes. Because EZPacks listens to standard keyboard-emulated barcode scans, it works alongside any web-based or native WMS without complex API integrations.

Q: How much storage space does the video take?

A: We optimize our video compression specifically for warehouse packing. You can choose to store videos locally on the station PC or automatically sync them to your secure cloud storage.

Ready to secure your shipments?

Start building your visual audit trail today.

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